Shipping Policy
Shipping Policy
Processing Time All orders are processed within 5 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day. Processing times may vary during peak seasons, sales, or holidays.
Shipping Methods & Rates We offer a variety of shipping methods, including standard, expedited, and express options. Shipping rates are calculated at checkout based on the shipping method, destination, and weight of the order.
- Standard Shipping: 6 days to arrive.
- Expedited Shipping: 10 days to arrive.
- Express Shipping: 12 days to arrive.
Shipping fees will be calculated and displayed at checkout.
Free Shipping We currently do not offer free shipping
Shipping Destinations We currently ship to United States, Asia, and Europe. Please contact us at tinystumblers24@gmail.com to inquire about shipping availability.
Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through [carrier's website or tracking service].
Order Changes & Cancellations Orders cannot be modified or canceled once they have been shipped. If you need to make any changes, please contact us as soon as possible, and we will assist in finding a solution before the order is processed.
Lost or Damaged Items While we take great care in packaging your items securely, if your order arrives damaged or is lost in transit, please contact us immediately at [contact email] with your order number. We will work with you and the carrier to resolve the issue and arrange for a replacement or refund.
International Shipping For international orders, please note that customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.
Address Accuracy Please ensure that the shipping address entered at checkout is correct. We are not responsible for any delays or lost packages due to incorrect addresses provided by the customer. If you realize an error in your address after placing the order, please contact us immediately.
Shipping Delays While we strive to ensure timely deliveries, delays can sometimes occur due to reasons outside our control, such as weather, holidays, or carrier issues. We are not responsible for any delays caused by these circumstances.
Contact Us If you have any questions or concerns about our shipping policy, please feel free to contact us at tinystumblers24@gmail.com